Privacy Policy

Effective Date: October 26, 2023

Lumiere Lensworks ("we," "our," or "us") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or otherwise interact with us. By using our website and services, you consent to the data practices described in this policy.

Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on the website, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Contact Data: Name, email address, mailing address, and phone number.
  • Financial Data: Payment information (though processed by secure third-party payment processors, we do not store sensitive credit card details).
  • Service Data: Details about the photography services you inquire about or purchase.
  • Communication Data: Content of communications with us, inquiries, and feedback.

We may also collect non-personal information automatically when you visit our website, such as IP addresses, browser types, operating systems, referring URLs, access times, and pages viewed. This data helps us understand how visitors use our site and improve their experience.

How We Use Your Information

We use the information we collect for various business purposes, including:

  • To provide, operate, and maintain our services.
  • To process transactions and send you related information, including purchase confirmations and invoices.
  • To communicate with you, respond to your inquiries, and provide customer support.
  • To send you marketing and promotional communications, in accordance with your preferences.
  • To personalize your experience on our website.
  • To monitor and analyze usage and trends to improve our website and services.
  • To detect, prevent, and address technical issues or security threats.
  • To comply with legal obligations and protect our legal rights.

Disclosure of Your Information

We may share your information in the following situations:

  • With Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., payment processing, email delivery, hosting services).
  • For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

Security of Your Information

We use reasonable administrative, technical, and physical security measures designed to protect the personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. While we strive to protect your personal information, you acknowledge that you provide your personal information at your own risk.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access your personal data.
  • The right to request correction of inaccurate personal data.
  • The right to request erasure of your personal data.
  • The right to object to the processing of your personal data.
  • The right to request restriction of processing your personal data.
  • The right to data portability.
  • The right to withdraw consent.

To exercise any of these rights, please contact us using the contact details provided below.

Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" at the top of this policy and will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Lumiere Lensworks
2847 North Highland Park, Suite 200
Portland, Oregon, 97227, USA
Phone: (503) 765-4321
Email: info@lumierelensworks.com